Frequently asked questions (FAQ)
How can I go from one place to another one in Cuba?
You can rent a car. This is probably the most flexible option and it can give you more freedom to move at your own pace, but it is also the most expensive one. You can use public transport “Viazul” coaches with air conditioning and good comfort. They will take you from one city to another. Official Taxis linked to the company “CUBATAXI”, which you can use to move inside the cities. They generally operate with taximeter and the prices are a bit high. Private taxis. They are usually old cars, most Americans and Russians and you can negotiate the price of your destination with the owner in advance. In the cities you can use “Coco-Taxis”, motorcycles of 3 wheels in the shape of a coconut or the “Bici-Taxis”, bicycles adapted to 3 wheels, which are daily used by the Cubans to jump from one site to another. This means of transport must be paid in local currency CUP.
What clothes should I use in Cuba?
Cuba has a subtropical climate throughout the year with average temperatures of 25 degrees celsius. It has approximately 300 days of sunshine during the year. It is recommended that you use light summer clothes, preferably cotton or wool. In the months of December to February (winter months) the temperature tends to go a little bit down during the day, but at nights and due to the humidity, you could feel a bit colder, detail to take into consideration and to carry a coat if you have plans to take a walk. Keep in mind that the minimum temperatures in winter go from 15 to 20 degrees celsius.
What is the best time to visit Cuba?
You can visit Cuba any time of the year. However it is good to know that during the months of September, October and November the island is exposed to tropical storms or hurricanes, being the month of October the wettest month and July and August the hottest months of the year, with maximum temperatures of approximately 35 degrees. It is advisable to use suncream, wear sunglasses, and use repellent to mosquitoes.
Which is the favorite cuban sport?
For many years the baseball has been the favorite sport of the Cubans, however recently soccer is taking more and more followers.
What is the official language in Cuba?
The official language is Spanish although today many people, especially the young people, speak a foreign language, mainly English. However, you could take during your stay one of our Spanish courses. It will help you communicate better with the local people and come back home knowing a little bit of a new language.
Is it recommended to drive in Cuba?
YES. Just keep the following tips in mind:
♦The quality of the roads in Cuba are different depending on where you are, especially outside of the cities you will find the road in poor condition or with low lights. This is why I recommend you try always to drive during daylight.
♦Another thing to bear in mind is that you might find wild animals on the road, bicycles or pedestrians, so you must drive with great caution.
♦Police in Cuba is very strict in regards to traffic violations, so I would recommend you to respect the signs to the maximum.
♦Don’t wait until the last moment to fill out the fuel tank, because the distances between a stations can be longer than expected.
♦Reduces the speed as soon as you see a sign stating “Punto de Control” “Checking Point”. Here police is checking for documentation and speeding.
♦The roads in Cuba do not have many traffic and motorways have a maximum speed of 100 km/h.
When are the official holidays in Cuba?
During the official holidays in Cuba many places are closed. However in most of the tourist areas that does not happen and many facilities remain open. The museums, shops and banks are closed, but the restaurants, car rental houses and night clubs are open.
♦January 1: Triumph of the Revolution.
♦January 2: New year holiday.
♦May 1: Labor Day.
♦25, 26 and July 27: Days related to revolutionary fights.
♦October 10: The day the freedom to the slaves was given.
♦December 25: Christmas.
♦December 31: Old year evening.
Is it safe to drink water in Cuba?
Yes, as long it is bottled water. It is not recommended to drink tap water.
Is Cuba a safe country?
Cuba is a safe country if you go on vacation. You can enjoy all it has to offer at any time of day or night and in any place without fear that something could happen to you. If at any time you find yourself lost, you can always count on the local people that will always help you. I would venture to say that Cuba is the safest country in the whole region of the Caribbean. However it’s always good to have caution. Make a copy of your passport and never go with the original passport. Leave the original always at home (hotel or casa particular), don’t wear expensive things that can attract much attention or clothing of high value. In the rare case of finding yourself in trouble, you can bring your complain to any police officer. In Cuba the tourist is very well protected by the Cuban government and if anyone wants to trick you or harm you will be taking a very big risk if you complain.
Do I have access to internet in Cuba?
In the large hotel chains internet connection is available, although the prices are high and the connection is slow. There are also “ETECSA” offices where you can use internet for a fee. At present, Cuba is also offering wifi connections in certain areas of the city, for a price of 2 CUC per hour. Note that outside of these places you do not have internet connection on your mobile phone.
Is it easy to call from Cuba to the outside?
In Cuba your mobile phone with roaming should work fine, however calls to or from Cuba currently remains very expensive. Please check with your mobile provider the current costs. You can also use the land phones and buy prepaid cards that can be used at the local communication centers “ETECSA”, but remember that the costs are always high. If you want to make a call just dial the 119, then dial the country code + city code + the desired phone number.
Do I have to vaccinate if I want to go to Cuba? Which one I should use?
To travel to Cuba there is no obligation in regards to vaccination. However it is always advisable to contact your doctor to find out more information.
Can I get money out of the ATM and the bank with Visa and Mastercard credit cards?
Yes, the ATMs accept both cards.
Is it the same if I change money at the exchange house CADECA or in a hotel?
In the vast majority of the hotels in the country you can exchange money at the front desk, but the exchange rate is higher than in a “CADECA”, because it includes the commission of the hotel to provide this service, therefore if you want to save some money change it at any exchange house “CADECA”.
Does it change all the CADECA at the same value? Or it should be better to change in the CADECA at the airport than the CADECA that can be found in the city?
Exchange rate is always the same at any “CADECA” you go except at the airport where is a bit more expensive.
Where you should exchange your money to CUC? At exchange houses CADECA or at banks?
The “CADECA” applies the same exchange rate as the banks.
What does it mean: CADECA?
It is the official place to change your currency to local CUC, and in some of them you can even take money using your credit card. They are all over the place and are open from 9:00 AM until 4:00 PM, but don’t leave for the last minute if you need to make some change of currency since these places are quite flexible in the closing times. To change or withdraw money you will be asked for your passport.
What is the cuban currency?
In Cuba there are two currencies: Cuban Convertible Peso (CUC) and the Cuban peso (CUP) .The fixed exchange rate is: 1 CUC = 24 CUP. Normally the tourist uses the CUC. If you want to know the current value against the euro or any other currency to CUC I recommend you check the page: www.xe.com/currency/cuc-cuban-convertible-peso
What is Casa Particular?
Some time ago the government has made it possible for the Cubans to rent rooms for tourists in their homes. The private houses (casas particulares) are a type of accommodation similar to the known Bed&Breakfast system, but in this case you’ll be in a room of the private homes of the Cuban people. The rooms have good comfort and are equipped with everything you need to have a good rest. All casas particulares are not equal. On our website you have a great offer to choose from. Some are located in the countryside, other ones in the city, in some of them you will be able to have more contact with the Cubans than the other ones but be sure you will get from everyone very high quality service.
What does not offer me Cuba4all Reizen?
Cuba4all Reizen cannot help you with booking the flight or processing of visa, nor the rent of the car.
What Cuba4all Reizen has to offer me?
Do I need a travel insurance?
It is mandatory to travel with a travel insurance. The insurance most be issued with a company that is recognized by the Cuban government. The travel insurance should cover all medical costs that you could incur during your holiday in Cuba. The policy should say which medical costs are covered during your holiday in Cuba, together with the policy number, your name and the name of the insurance company.